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什么是MOS ?
阅读量:6981 次
发布时间:2019-06-27

本文共 1005 字,大约阅读时间需要 3 分钟。

My Oracle Support (MOS)

MOS () is your initial point of contact for all product support and training needs. A representative at Customer Access Support (CAS) can assist you with MOS registration.

Call the CAS main number at 1-800-223-1711 (toll-free in the US), or call the Oracle Support hotline for your local country from the list at . When calling, make the selections in the sequence shown below on the Support telephone menu:

Select 2 for New Service Request
Select 3 for Hardware, Networking and Solaris Operating System Support
Select one of the following options:
For Technical issues such as creating a new Service Request (SR), Select 1
For Non-technical issues such as registration or assistance with MOS, Select 2
You will be connected to a live agent who can assist you with MOS registration and opening a support ticket.

MOS is available 24 hours a day, 7 days a week, 365 days a year.

Parent topic: Introduction

Parent topic: Measurements Overview

转载于:https://blog.51cto.com/roidba/2058522

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